1. Read the updated regulations and procedures related to Umrah and all the services provided, which will be updated here regularly. 
2. Begin planning for the important aspects of your trip and selecting your accommodation. 
3. Download the Eatmarna application.

1. Download the ‘Eatmarna’ application for Android or iPhone.
2. Ensure that your Tawakalna application is activated in order to complete the registration process. 
3. Open the application and select a language. 
4. Select the ‘New User’ icon. 
5. Choose ‘Continue’ from the drop-down menu. 
6. Choose ‘Citizen’ or ‘Resident’ from the drop-down menu. 
7. Fill out your personal information and agree to the ‘Terms and Conditions’.  
8. Select the ‘Register’ icon. 
9. Your account in Eatmarna is now active, allowing you to select and obtain a permit. 
10. Select your permit type by clicking on ‘Perform Umrah’. 
11. Click ‘Continue’ if you intend to perform Umrah individually or add a companion to receive your permits at the same time. 
12. Select the appropriate time, date and gathering point. It is recommended to perform this process in advance of your Umrah trip to ensure that you can book the preferred time. 
13. In the case of date unavailability, either because there were no dates available during the preferred time or no dates available at all, update the page by continuously switching between the Gregorian and Hijri calendars until the appropriate date appears. It is advised to update the page at 12:00 PM every day. 
14. Complete the arrival procedures to the Haram through the transportation services in the application.

Research about everything you need to know before performing Umrah, such as:

1. Access the Ministry of Health’s manual, ‘Your Health During Hajj and Umrah’. 
2. Search for appropriate hotels and transportation methods that best suit you, to avoid overcrowding and reservation unavailability.
3. Use available services such as ‘Muttawwif’, an e-portal service offered by the General Presidency for the Affairs of the Grand Mosque and the Prophet’s Mosque.
4. If you are visiting from outside Makkah, complete your payment processes for accommodation and transportation to confirm pre-flight reservations, if required. 

1. You will arrive in Makkah, either by personal car or a car from the airport. 
2. Arrive at the meeting point mentioned in the Eatmarna application (In case your permit is valid to perform Umrah) then wait for the provided means of transportation.  If you arrive before the date of ytheour permit in the application, use your selected transportation to go to te temporary  or  permanent location of your accommodation, and wait until the specified date waiting of your permit in the application. 
3. Once you reach the meeting point, access the Eatmarna application to find available services and to access your Umrah permit to present at checkpoints in the meeting area and the areas next to the Haram. 
4. Explore the places for health services and hospitals in case of a medical emergency. The government has provided the necessary health support in the area of the pilgrims.